Payment Policy
Thank you for shopping at Lucerti. This Payment Policy outlines the terms and conditions regarding payments for products purchased through our online store. By placing an order with us, you agree to the terms set forth below.
1. Accepted Payment Methods
Lucerti accepts the following payment methods:
- Major Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Apple Pay
- Google Pay
All payments must be made in United States Dollars (USD).
2. Payment Processing
- Payments are processed at the time of purchase.
- Upon successful payment, you will receive an order confirmation email.
- Orders will not be shipped or fulfilled until payment is successfully received and verified.
3. Security
Your payment information is processed securely. We use industry-standard encryption and comply with PCI-DSS requirements to ensure your data is protected. Lucerti does not store your full credit card information on our servers.
4. Payment Issues
If your payment is declined or flagged by our fraud detection systems, your order will not be processed. In such cases, you may:
- Try another payment method
- Contact your financial institution
- Reach out to our support team at support@lucerti.com
5. Taxes and Fees
- Applicable sales taxes will be added during checkout, depending on your shipping location and local tax laws.
- Lucerti is not responsible for any additional fees charged by your bank or payment provider.
6. Refunds and Returns
Please refer to our Refund and Return Policy for detailed information on how we handle refunds.
Contact Information
Company Name: Lucerti
Address: 167 Madison Ave, New York, NY 10016, United States
Email: support@lucerti.com
Phone: +18009584607
Company Number: 0719481563
Contact Form: Click here
Business Hour: From Monday to Friday: 9:00 AM – 5:00 PM (GMT)
Response Hour: We expect to reply within 24-48 hours to most queries.